Support
Questions before or after you buy.
Support for The Productivity Vault, the first major product from The Productivity OS. Use this page for setup questions, AI compatibility, Raycast details, and purchase clarity.
FAQ
Common questions.
Use this page for pre-sale confidence, onboarding clarity, and practical troubleshooting.
Do I need Obsidian plugins?
The vault uses Templater for dynamic date fields. Everything else is standard markdown and works in Obsidian without a complicated setup.
Which AI tools does it support?
The prompts are tool-agnostic and written for ChatGPT, Claude, and Gemini. Paid plans are not required, but stronger models usually produce better output.
Is this Mac-only?
The vault runs anywhere Obsidian runs: Mac, Windows, Linux, iOS, and Android. The Raycast bonus is Mac-only because Raycast is a Mac app.
Can I use it with an existing vault?
Yes. You can use it as a standalone vault or drop the folder structure into your existing Obsidian setup.
What is included in v1.0?
13 vault folders, 82 templates, 70+ AI prompts, agent-ready YAML, onboarding guides, and the Raycast Integration Bonus.
What about refunds?
Because this is a digital download, sales are final. The site gives a detailed preview so buyers can understand exactly what is included.
Troubleshooting
Fast fixes.
Most support questions will be about opening the vault, installing Templater, or choosing where to start.
Obsidian does not show the vault
Choose "Open folder as vault" in Obsidian and select the top-level The Productivity Vault folder.
Date fields are not filling in
Install and enable the free Templater plugin, then open the Quick Start Guide for the setup steps.
The vault feels big
Start with Daily Brain, Projects, and AI Command Center. Ignore the rest until your work needs it.
Need help after purchase?
Access the latest download from your Gumroad receipt or Gumroad library. For product questions, use the link below — replying through Gumroad keeps your order details attached.